V2202 – Mis-Wired Engine Oil Pressure Sensor – 2022 Isuzu NQR Gas & NRR Gas

June 17, 2022 NHTSA CAMPAIGN NUMBER: 22V434000

Oil Pressure Sensor Incorrectly Wired

An incorrectly wired oil pressure sensor will not alert the driver to low oil pressure, possibly resulting in an engine stall and increasing the risk of a crash.

 

NHTSA Campaign Number: 22V434

Manufacturer Isuzu Technical Center of America, Inc.

Components ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING

Potential Number of Units Affected 974

 

Summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2022 NQR Gas and NRR Gas trucks equipped with 6.0L engines. The engine wiring harness assembly was incorrectly wired to the oil pressure sensor.

 

Remedy

Dealers will fix the engine wiring harness assembly connector in the engine oil pressure sensor, free of charge.. Owner notification letters were mailed on July 29, 2022. Owners may contact Isuzu’s customer service at 1-866-441-9638. Isuzu’s number for this recall is V2202.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Isuzu Truck has a Recall

 


IMPORTANT SAFETY RECALL
MIS-WIRED ENGINE OIL PRESSURE SENSOR (V2202) – 22V-TBD
Transport Canada 2022-TBD

AFFECTED VEHICLES  

  • 2022MY Isuzu N-Series Vehicles (Equipped with 6.0L Gasoline Engines) Built Before November 3, 2021

 

INFORMATION

CONDITION

Isuzu Motors Limited has decided that a defect exists in certain 2022 model year Isuzu NQR and NRR trucks (equipped with 6.0L gasoline engines) built before November 3, 2021. In the affected vehicles, the engine wiring harness assembly was incorrectly wired at the pinout connector for the oil pressure sensor.  The ECM (and a technician’s scan tool) will not detect the condition for low oil pressure and will always perceive the pressure to be at 126 PSI.  If the oil pressure drops below a certain level, the engine oil pressure telltale will not illuminate to indicate low pressure.  If the engine oil pressure is low, the defect will mask the warning to the driver or consumer, who may continue to operate the vehicles with a low engine oil pressure.  If the engine continues to operate at a low engine oil pressure, it could damage the engine or its components and could cause the engine to seize and stall without prior warning.  A seized engine can result in vehicle stalling and increase the risk of a crash.

 

NEW VEHICLE CORRECTION (DEALER INVENTORY ONLY)

You (Isuzu dealers) will correct the engine wiring harness assembly connector in the engine oil pressure sensor in the new vehicles in your inventory.  Open a repair order referencing the Stop Sale (dated 6/17/2022) and perform the remedy procedure set forth in this bulletin.

IMPORTANT: This correction is for affected new vehicles in dealer inventory only.  This bulletin will be updated when a remedy has been determined for affected customer vehicles.

 

VEHICLES INVOLVED

Involved are certain 2022 model year N-Series vehicles (equipped with 6.0L engines) built before November 3, 2021.

Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using IVIS (Isuzu Vehicle Information System).

For dealers with involved vehicles, a report of involved vehicles containing the complete vehicle identification numbers has been or will be provided. Dealers will not have a report available if they have no involved vehicles currently assigned.

 

SERVICE PROCEDURE

NEW VEHICLE CORRECTION (DEALER INVENTORY ONLY)

1. Apply the parking brake and block the rear wheels.

2. For non-crew cab models, safely tilt the cab and insert the safety pin per the instructions in the applicable Workshop Manual (WSM). If the vehicle is a crew cab model, remove the in-cab rear engine cover. (See Figure 1.)

 

3. Locate the oil pressure sensor on the upper rear of the engine just behind the intake plenum. (See Figure 2.)

 

4. Remove the connector E-104 from the oil pressure sensor by squeezing the lock tab and pulling upwards.

5. Remove the tape from the plastic conduit around the wires to the E-104 connector about 30mm up from the connector. Remove the wires from the conduit.

6. Remove the tape from the wires about 25mm up from the E-104 connector. (See Figure 3.)

 

7. Use a small screwdriver to remove the Primary Lock Reinforcement (PLR) from the inner portion of the E-104 connector as shown in Figures 4 and 5. Set aside the PLR for reuse later.

 

8. Use a small screwdriver to remove the Terminal Position Assurance (TPA) piece from the topside of the E-104 connector as shown in Figures 6 and 7. Make sure to unlock both tabs of the TPA before removing it. Set aside the TPA for reuse later.

 

9. Locate the wires going into Terminals 2 and 3 of the connector. (See Figure 8.)

NOTE: Do not remove Terminal 1. It does not require any modification.

 

10. Using terminal tool 10757862 or equivalent, deflect the locking arm for each wire in Terminals 2 and 3 as shown in Figure 9. As each locking arm is deflected, gently pull on the wire to remove each metal wire terminal end from the connector body. (See Figures 10 and 11).

NOTE: A small pick can be used to deflect the locking arm if a terminal tool is not available.

NOTE: Make note of the orientation of the metal terminals as they are removed for ease of reassembly.

 

11. Swap the wires of Terminals 2 and 3. Insert each wire into the proper hole with the metal terminal orientated the same way as it came out in Step 10. (See Figure 12.) Ensure that each metal terminal fully engages under each lock arm and that the rubber seal is completely seated into the connector.

12. Inspect the rear of the connector to ensure that the wires of Terminals 2 and 3 are now in the correct locations as shown in Figure 12.

 

13. Reinstall the TPA removed in Step 8 onto the rear of the connector. Ensure that each tab of the TPA “snaps” into place.

14. Reinstall the PLR removed in Step 7. Ensure that the PLR “snaps” completely in place.

15. Apply vinyl electrical tape back onto the wires from which the tape was removed in Step 6. (See Figure 13.)

 

16. Insert the wires back into the plastic conduit through the split in the conduit. Apply vinyl electrical tape around the conduit that was removed in Step 5. (See Figure 14.)

 

17. Connect the connector to the oil pressure sensor.

 

18. Using IDSS and with the engine running, check the engine oil pressure and confirm that oil pressure fluctuates with the engine RPM. (See Figure 15.)

a. If the oil pressure fluctuates, proceed to Step 19.

b. If the oil pressure remains at 126 PSI, confirm the wires are in the correct location as shown in Figure 11, the terminals are completely seated into the connector, and that the connector is completely seated onto the engine oil pressure sensor. If these checks do not find and correct the problem, contact TAL for assistance.

19. For non-crew cab models, remove the safety pin, lower the cab and properly lock it in place per the instructions in the applicable WSM. If the vehicle is a crew cab model, reinstall the in-cab rear engine cover that was removed in Step 2 and tighten the fasteners to Tightening Torque: 6.5 Nm (4.8 lb ft).

20. Proceed to Applying the Campaign Label.

 

APPLYING THE CAMPAIGN LABEL

21. Using a ball-point pen, fill in a campaign label (Part No. 2-90028-700-0) with Campaign Number V2202, Isuzu dealer code, and repair date.

22. Affix the campaign label onto the driver’s side B-pillar.

 


Effective immediately, stop the sale and delivery of affected new vehicles in your inventory, even if a customer has purchased an affected vehicle. Federal law prohibits the sale and delivery to customers of any vehicle containing a safety defect. You must not deliver any vehicle with the safety defect to customers until after the vehicle has been remedied.

 

WHAT IS THE CONDITION?

Isuzu Motors Limited has decided that a defect exists in certain 2022 model year Isuzu NQR and NRR trucks (equipped with 6.0L gasoline engines) built before November 3, 2021. In the affected vehicles, the engine wiring harness assembly was incorrectly wired at the pinout connector for the oil pressure sensor.  The ECM (and a technician’s scan tool) will not detect the condition for low oil pressure and will always perceive the pressure to be at 126 PSI.  If the oil pressure drops below a certain level, the engine oil pressure telltale will not illuminate to indicate low pressure.  If the engine oil pressure is low, the defect will mask the warning to the driver or consumer, who may continue to operate the vehicles with a low engine oil pressure.  If the engine continues to operate at a low engine oil pressure, it could damage the engine or its components and could cause the engine to seize and stall without prior warning.  A seized engine can result in vehicle stalling and increase the risk of a crash.

 

WHAT WE WILL DO – DEALER INVENTORY ONLY

Isuzu has issued this notification and campaign bulletin CB22-N-001 so that dealers may begin correcting the affected new vehicles in their inventory.

IMPORTANT: This correction is for affected new vehicles in dealer inventory only.  Bulletin CB22-N001 will be updated when a remedy has been determined for affected customer vehicles.

 

WHAT YOU SHOULD DO

You (Isuzu dealers) will correct the engine wiring harness assembly connector in the engine oil pressure sensor in the new vehicles in your inventory.  Open a repair order referencing this Stop Sale and perform the remedy procedure set forth in Campaign Bulletin CB22-N-001.

 


DET-22-065
ISUZU CAMPAIGN: V2202

Chronology of Defect / Noncompliance Determination

573.6 (c) (6) or (7)

Describe the chronology of events leading up to the defect decision or test data for the noncompliance decision:

On July 7, 2021, Isuzu received the first field case reporting zero oil pressure in the engine when the Isuzu diagnostic scan tool displayed 126 psi.

 

Isuzu North America Corporation (INAC) QA, together with Isuzu Motors Limited (IML) and Isuzu Technical Center of America, Inc. (ITCA) (collectively, Isuzu), promptly launched an investigation in August 2021.

 

In September 2021, Isuzu determined that an erroneous engineering drawing caused the supplier of the harness containing the engine oil pressure (EOP) sensor connector to reverse Pins 2 and 3 of that connector when assembling that harness.  Isuzu’s supplier reworked existing stock of harnesses by switching connector pins 2 and 3.

 

In October 2021, Isuzu approved a revised harness engineering drawing to correct the error.

 

In November 2021, Isuzu implemented utilization of the reworked harnesses on the production line of new trucks.

 

On January 11, 2022, Isuzu implemented utilization of correctly assembled harnesses supplied from the harness manufacturer.  These harnesses had the correct harness-to-sensor connection on the E-104 connector.

 

From August 2021 through February 2022, Isuzu kept a close eye on the field experience of the vehicles that were produced with the improperly positioned EOP sensor Pins. Data was collected and then assembled on February 24, 2022 and discussed on March 15, 2022. As of February 24, 2022, there were 33 unique reports (that is, warranty claims and field reports that did not involve the same vehicle and the same repair) involving oil pressure concerns. Of the 33 unique reports, 16 involved customer complaints of “Check Engine Light (CEL) on” and engine noise, another 6 were complaints of “no start,” 4 indicated the engine ran rough, loss of oil pressure or no power, 4 claimed the engine had seized and 3 were complaints of an engine stall. At that time (and still today), Isuzu was (and remains) unaware of any crashes, property damage, injuries or deaths alleged to have resulted from this oil pressure sensor concern. Isuzu decided to continue its investigation into this issue and specifically on the question of whether this concern represented an unreasonable risk to motor vehicle safety.

 

From that point through the end of May, Isuzu continued to evaluate the field experience of the vehicles and the question of whether a field action was appropriate and necessary. On May 31, Isuzu put together the field data gathered to that point and then discussed the question – again including whether defect – the failure of the affected vehicles’ oil pressure sensor to sense the vehicles’ actual oil pressure and thus the failure of the EOP warning light to illuminate irrespective of the actual oil pressure in the vehicles – constituted an unreasonable risk to motor vehicle safety. As of May 31, 2022, there were 58 unique reports (that is, warranty claims and field reports that did not involve the same vehicle and the same repair) involving oil pressure concerns). Of the 58 unique reports (including 44 warranty claims and 53 TALs (field reports)), 32 (more than half) involved customer complaints of “Check Engine Light (CEL) on” and engine noise, 13 were complaints of “no start,” 3 involved miscellaneous claims such as the engine ran rough, loss of oil pressure or no power, 5 claimed the engine had seized and 5 were complaints of an engine stall. Based on this review, a decision was made on June 10, 2022 to conduct a safety-related defect recall. It connection with this review in early June,  Isuzu determined that the failure of the EOP warning light to illuminate irrespective of the actual oil pressure level in the affected vehicles may also be a noncompliance with FMVSS 101.

 

As stated above, Isuzu is not aware of any crashes, property damage, injuries or deaths associated with this issue.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
ISUZU N-SERIES 2022

 


13 Associated Documents

Recall Acknowledgement

RCAK-22V434-4227.pdf 646.415KB

RCAK-22V434-4227

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V434-5701.pdf 135.424KB

RCMN-22V434-5701

 


Defect Notice 573 Report

RCLRPT-22V434-8354.PDF 215.923KB

RCLRPT-22V434-8354

 


Miscellaneous Document- Chronology

RMISC-22V434-7665.pdf 110.067KB

RMISC-22V434-7665

 


Remedy Instructions and TSB

RCRIT-22V434-0592.pdf 1215.48KB

RCRIT-22V434-0592

 


Recall 573 Report- 07/20/2022

RCLRPT-22V434-2383.PDF 215.973KB

RCLRPT-22V434-2383

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V434-7857.pdf 402.24KB

RCMN-22V434-7857

 


Recall 573 Report-08/02/2022

RCLRPT-22V434-1234.PDF 216.195KB

RCLRPT-22V434-1234

 


Recall 573 Report- 08/15/2022

RCLRPT-22V434-4485.PDF 216.193KB

RCLRPT-22V434-4485

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V434-5202.pdf 477.05KB

RCONL-22V434-5202

 


Recall Quarterly Report #1, 2022-3

RCLQRT-22V434-9289.PDF 211.133KB

RCLQRT-22V434-9289

 


Recall Quarterly Report #2, 2022-4

RCLQRT-22V434-1189.PDF 211.231KB

RCLQRT-22V434-1189

 


Recall Quarterly Report #3, 2023-1

RCLQRT-22V434-7950.PDF 211.313KB

RCLQRT-22V434-7950

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V434&docType=RCL

 


 

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ANCEL HD3400 Heavy Duty Truck Scanner - DPF Regen, Free Lifetime Updates - 98%+ U.S. Truck Compatibility - Diesel Diagnostic Scan Tool for Cummins, Detroit, Caterpillar, Paccar & More - All Systems
  • 🌟【Unlock Advanced DPF Regeneration】Our diesel scanner diagnostic tool excels in DPF reset, providing active/forced regeneration and advanced DPF state control. Save time and money on DPF maintenance, making it the top choice for truck diagnostics. Elevate your DPF maintenance with our advanced features!
  • 🚒【Designed for Cummins Engine Vehicles】HD3400 Plus fits almost all Cummins engines (ISB, ISC, ISD, ISG, ISK, ISL, ISX, ISM, ISN, QSB, X12, X15, B6.7, L9, L9N, QSM11, and more) commonly found in trucks like Freightliner, Kenworth, International, Peterbilt, Mack, Ford, Volvo, Western Star, Autocar, Terex, and school buses like Thomas/Blue Bird, It's also compatible with Komatsu/Sany machinery, Agrifac vehicles, RVs, and more.
  • 🚜【Maximize Caterpillar Engine Trucks' Potential!】Deliver top-notch diagnostics and keep your trucks running smoothly with HD3400 Plus diesel scanner, It's exclusively for Caterpillar engines (C7, C9, C11, C13, C15, C32, and more) commonly found in trucks like Kenworth, Peterbilt, Freightliner, International, Mack, Volvo. Features include code reading/clearing, live data streaming, ECU retrieval, DPF regeneration and more. Unleash your Caterpillar engine's power!
  • 🚛【Tailored for Detroit and Paccar EngineTrucks】Maximize uptime with HD3400 PLUS, Keep your trucks on the road with confidence. It fits almost all Detroit engines(Series 50, Series 55, Series 60, MBE 900, MBE 4000, OM501, OM502, DD5, DD8, DDDL 6, DDDL 7, DD13, DD15, DD16, CPC2, CPC02T, CPC04T, CPC302T and More) and Paccar engines(PX-7, PX-9, MX-11, MX-13 and more) commonly found in Class 7 and Class 8 trucks, medium-duty trucks, light-duty trucks, and semi-trucks.
  • 🎁【Stay Ahead with Lifelong Updates】ANCEL HD3400 Plus heavy-duty diagnostic scan tool offers lifetime free updates, ensuring your software remains up-to-date, unlike other truck scanners that may charge annual fees or lack update support. Stay current effortlessly!
Bestseller No. 8
FCAR F802 Pro Heavy Duty Truck Scanner DPF Regen Fit for Cummins Caterpillar Detroit Paccar International Volvo Isuzu Fuso Diesel Diagnostic Scan Tool Full System Code Reader with Oil Reset
  • 🚛【PROFESSIONAL DPF REGEN TOOL】With its enhanced OEM-LEVEL DPF regeneration function, F802 truck scanner can solve all particle problems for truck owners, including DPF forced regeneration, DPF reset, DPF related information reset, DPR state reset, differential pressure check,forced DPR regeneration, etc, which saves hundreds or even thousands of dollars in repair costs for you.
  • 🚒【WIDE COMPATIBILITY FOR Cummins】When the truck has trouble with the diesel particulate, F802 --as a professional DPF regen tool to do the DPF forced regeneration. F802 DPF function fits for Cummins engines, such as ISB, ISD, ISL, ISG, ISX, ISC, ISF, ISM, ISBe, QSM11, ISM, QSX15, ISC, ISN, ISK,X12,X15, L9, B6.7, L9N, QSB, etc, which include Freightliner, Kenworth, International, Peterbilt, Volvo Truck, Western Star, Kenworth, Autocar, Western Star, Mack, Ford, Autocar, RAM, Terex, Bluebird and Others.
  • 🚚【WIDE COMPATIBILITY FOR Caterpillar & Detroit 】F802 heavy duty truck scan tool is a 24V diesel truck scanner, it's DPF function fits for Caterpillar engine truck, it includes C7, C9,C11, C13, C15, C32 engine type, such as Caterpillar, Ford Pick-up, Freightliner, Peterbilt, Kenworth. Besides, F802 also works for Detroit :Engine Type:CPC2,CPC02T,CPC04T,CPC302T (Series 50, Series 55, Series 60,MBE 900, MBE 4000, OM501, OM 502,DDDL 6, DDDL 7, DD5, DD8, DD13, DD15, DD16).
  • 🚂【WIDE COMPATIBILITY FOR International】The DPF function of F802 Diesel Diagnostic Scan Tool widely supports International engine ( MaxxForce 5, MaxxForce 7, MaxxForce 11/13, MaxxForce 15, Maxxforce DT9/DT10, International A26,such as HV Series, HX Series, LT Series, RH Series, DuraStar, WorkStar, CXT.
  • 🚜【WIDE COMPATIBILITY FOR Volvo & Fuso】 F802 diesel DPF regen tool is available for Volvo engine, such as Volvo(J1708), Volvo(500K) ( D11, D13, D13TC). Its enhanced OEM-LEVEL DPF regeneration function, F802 truck scanner can solve all particle problems for truck owners.I It also suitable for Fuso engine: Euro 2/3/4/5/6(6R10, 4M50, 6m60, etc); Support Canter, Fighter, Super great.
Bestseller No. 9
ANCEL HD100 Bluetooth Heavy Duty Truck Scanner, DPF Regens for Cummins Caterpillar, Full System Diesel Diagnostic Scan Tool for Freightliner Detroit Paccar International Semi Trucks, for iOS&Android
  • 🔹【Revolutionary Bluetooth Code Reader for Cars and Trucks】 Tired of cumbersome diagnostic cables? The ANCEL HD100 Heavy Duty Truck Scanner is the first wireless diagnostic tool to feature a dual OBDII 16-pin and Green 9-pin interface for both gasoline and diesel vehicles. ✅This diesel code reader provides comprehensive diagnostics without the need for bulky cables and adapters, thanks to its industrial-grade Bluetooth module.✅Compact and lightweight, it delivers comprehensive diagnostics for cars, trucks, and loaders, enabling quick troubleshooting of diesel issues.
  • 🔹【Easy To Use And Set Up】 Simply download the ANCEL TRUCKER app to your smartphone, register, and connect. The app features a user-friendly interface that is ideal for beginners and professionals alike. Note that for optimal Bluetooth pairing accuracy, the phone's location feature should be enabled. 👉Compatible with Apple and Android smartphones only, not tablets.
  • 🚍【Powerful Forced Regen Tool for Cummins&Caterpillar】 Supports exclusive OEM-level regeneration and reset functions for Cummins and Caterpillar diesel engines, helps you get better MPG, throttle response, longer unit life, less downtime and frequent regeneration (passive). Save hundreds or even thousands of dollars in repair costs.
  • 🚍【Enhanced Full System HDOBD Scanner with Auto Scan】The HD100 commercial truck system diagnostics enable you to seamlessly read and clear all electronic modules, encompassing the truck's engine, ABS, transmission, and chassis. It also provides support for transmissions and ABS from leading manufacturers such as Allison, Bendix, Eaton, Wabco, and ZF. Ideal for both garage and on-the-road use, this compact diesel scan tool ensures efficient and rapid completion of tasks.
  • 🚍【Compatible with Top US Trucks】This compact diagnostic tool streamlines truck repairs and supports the latest standard diedel code reader protocols SAE J1939, SAE J1708, and ISO 27145. It caters to 99% of truckers and truck fleets, offering comprehensive support for engines such as Cummins, Caterpillar, Detroit, and Paccar. Additionally, it is widely compatible with popular truck brands including Freightliner, International, Kenworth, Mack, Peterbilt, Sterling, Western Star, and Volvo.
Bestseller No. 10
ANCEL Heavy Duty Truck Scanner Diagnostic Cummins Scan Tool, HD3100 Plus Diesel Scan Tool Medium Semi Truck Code Reader Fit for Volvo Freightliner Kenworth Erase ABS SRS Airbag Error Codes
  • 【WIDE COVERAGE】ANCEL HD3100 Truck Scanner supports most trucks that comply with the standard diesel protocols (SAE J1587/J1708, SAE J1939), such as, fit for Freightliner, Kenworth, Peterbilt, Ford trucks, it also fit for the diesel vehicles that comply with the private protocols compatible for Volvo, Mack and International. In addition, it can also check engine for most cars, minivans and light trucks from 1996 and newer. The corresponding menu allows you easy access to perform the car diagnosis efficiently.
  • 【ALL-SYSTEM DIAGNOSTICS】HD3100 Diesel Scan Tool perform all-system scans of heavy duty trucks conforming to standard HD OBD protocols, including Engine, ABS/EBS, Transmission, Body & Chasis Controller, Instrument Panel System and etc. It's an ideal truck scanner fit for Cummins, Caterpillar, Detroit, Paccar, Perkins, Volvo, Maxxforce engines, Bendix, Wabash, Wabaco, Haldex ABS/EBS and Allison, Eaton transmissions. Truck care is expensive, but it can save you much money and time on repairs.
  • 【USER-FRIENDLINESS & FUNCTIONALITY】One-click operation allows you to experience the multifunctionality of the HD3100 easily and quickly. One-click activation, one-click upgrade, one-click screenshot, one-click feedback, one-click print, help you overcome the fear of doing your own diagnosis or DIY repair. PIN detect features measures the voltage of your vehicle's PIN OBD interface and shows you whether the port and scanner are in good working condition. No training required, easy to use.
  • 【"SIMULATION" + "DEMO" MENU】Unlike other truck scanners, HD3100 ​has a fully functional Simulation and DEMO menu to help you understand how to use them. When you enter into this menu, all upcoming diagnostic results are not obtained by data interaction with your vehicle's ECU. If you want to view real-time diagnostic results, please enter the non-simulation mode menu.
  • 【NORMALIZED & PRINTABLE & GRAPHICAL DATA】By marking the printed textured paper report, the data can be found and summarized more concisely. Android operating system allows for multitasking to display real-time data in graphical and chart formats. Report can G-mail to a trusted partner who can analyze the data together simultaneously. All this contributes to easy review and analysis of the data, allowing you to diagnose efficiently and accurately.

Last update on 2023-11-25 / Affiliate links / Images from Amazon Product Advertising API

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