Parking Pawl Missing on Transmission – 2022 Isuzu FTR

“This site contains affiliate links for which OEMDTC may be compensated”

July 11, 2022 NHTSA CAMPAIGN NUMBER: 22V497000

Parking Pawl Missing on Transmission

There is no pawl to engage when the transmission shift lever is set to the park position, which could lead to the truck rolling away, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V497

Manufacturer Isuzu Motors Limited

Components POWER TRAIN

Potential Number of Units Affected 4

 

Summary

Isuzu Motors Limited (Isuzu) is recalling certain 2022 FTR vehicles equipped with Allison 2500RDS (FVR) transmissions. The transmission is missing the parking pawl.

 

Remedy

Dealers will replace the 2500RDS (FVR) transmission with a 2550RDS (FTR) transmission, free of charge. Owner notification letters are expected to be mailed on August 12, 2022. Owners may contact Isuzu’s customer service at 1-866-441-9638. Isuzu’s number for this recall is V2203.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Isuzu Truck has a Recall

 


BULLETIN NUMBER:
CB22-K-001

ISSUE DATE:
AUGUST 2022

 

INCORRECT TRANSMISSION INSTALLED – 22V-497

 

AFFECTED VEHICLES

2022MY Isuzu FTR

 

CONDITION

Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in certain 2022MY Isuzu FTR vehicles. The affected FTR vehicles were erroneously built with the 2022 MY FVR (Class 7 truck) transmission, which does not have a parking pawl. When the transmission shift lever is set to the Park “P” position in the PRNDL, there is no parking pawl inside the transmission to engage the Park position. If the parking brake is not applied in this condition, the truck can roll away, which could lead to a crash.

 

CORRECTION

An Isuzu dealer will replace the existing transmission with the correct and new 2022MY FTR (Class 6 truck) transmission, which includes the parking pawl. This service will be performed free of charge.

 

VEHICLES INVOLVED

Involved are 2022MY Isuzu FTR vehicles (See VIN List above).
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using IVIS (Isuzu Vehicle Information System).

 

PARTS INFORMATION

The Allison Transmission must be requested when the customer appointment is set or when the affected vehicle arrives at your location, whichever occurs first. Request the replacement transmission by sending an email to ICTA.Warranty@icta-us.com. In the subject line for the email, please type “22V-497 Allison Part Request”. In the body of the email, please include the following information pertaining to the subject vehicle:

  • VIN
  •  Mileage (approximate is OK)
  • Appointment Date for the repair. If the vehicle is already at your dealership, please state that in the email
  • Preferred shipping address
  • Contact name
  • Contact phone number.

These details are required to ensure the replacement transmission is shipped to the correct location.

 

SERVICE PROCEDURE

1. Follow the service procedure for “Transmission Replacement” in the “Transmission” section of the Service Manual for the 2022MY FTR to replace the Allison transmission assembly.

 


DET-22-087

Chronology of Defect / Noncompliance Determination

573.6 (c) (6) (7)

Describe the chronology of events leading up to the defect decision or test data for the noncompliance decision:

On March 21, 2022, Isuzu received the first field case reporting a Class 6 FTR model truck that continued to move when the transmission shift lever was placed in the Park (“P”) position.

Isuzu North America Corporation (INAC) QA, together with Isuzu Motors Limited (IML),  Isuzu Technical Center of America, Inc. and Isuzu Commercial Truck of America, Inc.  (collectively, Isuzu), promptly launched an investigation and determined that the truck was built with a 2500RDS transmission that was intended for a Class 7 FVR model truck.  The 2500RDS transmission does not have a parking pawl by design; however, the 2550RDS transmission that is intended for the Class 6 FTR model truck does have a parking pawl, and the transmission shift lever in these trucks has a Park position.

Isuzu determined that the end of assembly line Dynamic Vehicle Test booth (DVT) had a flaw in its logic such that it did not properly detect whether the correct transmission was installed in each truck. The software for the DVT detection logic was upgraded and corrected on March 23, 2022. Based on a factory check of the transmissions in the factory’s inventory conducted on March 22, 2022, Isuzu’s understanding was that the vehicle that was the subject of the March 21 field case was likely the only FTR that had the wrong transmission. Having received no further reports from the field concerning or documenting this issue, Isuzu closed its investigation on May 5, 2022. (Note that the vehicle that was the subject of the March 2022 field report was repaired in April 2022 and retailed by an Isuzu dealer on or about May 6, 2022.)

On May 20, 2022, Isuzu received word of a second Class 6 FTR truck in the field that was found to have rolled after the transmission shift lever was placed in the Park position.  A formal field report, which confirmed that the FTR vehicle in question had the wrong transmission (one with no parking pawl) installed, was prepared on May 26, 2022; and Isuzu reopened its investigation the same day.

The investigation determined that vehicle build records documented the serial number of the transmission that was installed in the F-Series vehicles. On June 23, 2022, INAC QA was able to obtain a list that matched specific VINs with specific transmission serial numbers. It then took until June 28 to input each specific transmission serial number (one by one) into a tool on the Allison website that provided the transmission model number (2550RDS or 2500RDS) of each serial number. Because Allison has its own proprietary tool that can match its transmission serial and model numbers more quickly, Isuzu also sent the list of serial numbers to Allison on June 23, but did not receive the results of Allison’s independent search until June 28. Fortunately, Allison’s search results matched Isuzu’s search results. In total, Isuzu determined that there were three (3) Class 6 FTR trucks that had been built with the wrong transmission and released from Isuzu’s control: two were the vehicles that were the subject of the March and May 2022 field reports (which vehicles had already been repaired and retailed) and one FTR was still owned by an Isuzu dealer. On or about June 29, Isuzu contacted that dealer and instructed that dealer not to sell or deliver that vehicle until the transmission could be replaced.

On July 1, 2022, Isuzu made a decision to conduct a safety-related defect recall. The recall will include the one FTR still owned by the Isuzu dealer as well as the two FTR trucks that were the subject of the two field reports mentioned above. Those two vehicles were repaired and no longer have the safety defect in question, but they are being included so that they can be equipped with new 2550RDS Allison transmissions in place of the repaired or remanufactured transmission they received previously. [In addition, Isuzu has determined that there is one additional FTR for which the build records show an inaccurate serial number. As a result, Isuzu has not been able to determine whether the vehicle has the correct or wrong model transmission. For that reason, this additional vehicle will be included in this recall.]

Isuzu is not aware of any crashes, property damage, injuries or deaths associated with this issue.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
ISUZU FTR 2022

 


13 Associated Documents

Recall Acknowledgement

RCAK-22V497-9418.pdf 645.998KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [630.86 KB]

 


Miscellaneous Document- Chronology

RMISC-22V497-9551.pdf 93.051KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [90.87 KB]

 


Defect Notice 573 Report

RCLRPT-22V497-4406.PDF 215.259KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [210.21 KB]

 


Recall 573 Report- 07/20/2022

RCLRPT-22V497-3160.PDF 215.279KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [210.23 KB]

 


Remedy Instructions and TSB

RCRIT-22V497-0271.pdf 230.762KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [225.35 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V497-3210.pdf 231.272KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [225.85 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V497-1931.pdf 122.949KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [120.07 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V497-8611.pdf 285.552KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [278.86 KB]

 


Recall 573 Report- 09/14/2022

RCLRPT-22V497-3884.PDF 243.594KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [237.88 KB]

 


Recall 573 Report- 09/22/2022

RCLRPT-22V497-8253.PDF 215.281KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [210.24 KB]

 


Recall Quarterly Report #1, 2022-3

RCLQRT-22V497-0164.PDF 211.127KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.18 KB]

 


Recall Quarterly Report #2, 2022-4

RCLQRT-22V497-3788.PDF 211.222KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.27 KB]

 


Recall Quarterly Report #3, 2023-1

RCLQRT-22V497-7539.PDF 211.302KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.35 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V497&docType=RCL

 


 

SaleBestseller No. 1
Allison 29539579 Screw-on Filter with Magnet Filter Kit replacing filter for Allison transmission per OEM Specs
  • Genuine Allison replacement spin-on external filter 29539579 and magnet.
  • Allison recommends changing this spin-on filter after initial 5,000 miles of us
  • The magnet is required to be changed with the filter to capture possible particulates in oil.
  • This Allison genuine spin on filter is one of the most widely used and recommended oil filters for the Allison 1000/2000 transmission.
Bestseller No. 2
Genuine Allison Filter Kit 2001-2010 - Internal Shallow Filter (29537965) AND External Spin On Filter (29539579)
  • Fits Light Duty trucks 2001-2010 5 & 6 speed Allison 1000 Transmissions with the factory shallow pans
  • Genuine Allison Internal Shallow Filter - 29537965
  • External Spin On Filter (29539579)
  • Does not include pan gasket as it is reusable many times over.
  • DOES NOT FIT DEEP PANS
Bestseller No. 3
Allison External Spin On Filter - 29539579 Multipack (Pack of 2)
  • Genuine Allison Transmission 29539579 Filter
  • Commonly found on on GMC and Chevy trucks with a Duramax engine
  • Fits Allison 1000, 2000, and 2400 series transmissions
  • Made in the USA
SaleBestseller No. 4
Allison Transmissions: How to Rebuild & Modify (Workbench How-to, SA540)
  • Garrett, Steve (Author)
  • English (Publication Language)
  • 144 Pages - 02/16/2023 (Publication Date) - Cartech Inc (Publisher)
Bestseller No. 5
Castrol TranSynd 668 Allison 2021 Updated SPEC CASE of 3 by DOXA Worldwide
  • Delivers improved gear protection.
  • Delivers extended anti-shudder durability.
  • Delivers extended clutch-friction durability.
  • Excellent corrosion and foaming resistance.
  • Excellent thermal and oxidative stability that helps to prevent deposits and oil thickening.
Bestseller No. 6
PPE - Premium High-Efficiency Spin-On Transmission Fluid Filter 128059150 Compatible with 2001-2019 Allison 1000 Series/2000 Series Transmissions
  • 15 Micron Filter
  • Improved Fluid Flow & Filtering
  • Over 2.5 Times More Filter Surface Area
  • Promotes Smoother, More Responsive Shifts
Bestseller No. 7
GM Genuine Parts 29542833 Automatic Transmission Fluid Filter
  • Has an air-tight seal that virtually eliminates loss of line pressure
  • Has felt filter media that helps deliver high-filtration efficiency, excellent fluid flow, and long filter life
  • Has filter fibers that are infused with phenolic resin, adding strength and the ability to withstand fluid temperatures at the highest level of the transmission's normal operating range
  • Fits: 2011-2019 GMC Sierra 3500 HD,2011-2019 GMC Sierra 2500 HD,2011-2019 Chevrolet Silverado 3500 HD,2011-2019 Chevrolet Silverado 2500 HD
Bestseller No. 8
Allison Transmission Transmission Filter for 2020-2021 Freightliner MT45 - 29539579
Bestseller No. 9
Allison High Capacity Filter Kit P/N 29548988/29558118 / 29558329
  • Twin Filter Kit
  • Regular fluid and filter maintenance is the simplest thing you can do to ensure the performance and durability of your Allison fully automatic transmission.
  • REPLACEMENT PARTS ARE IDENTICAL TO ORIGINAL PARTS
  • ALLISON GENUINE PACKAGING
  • CAN ONLY BE PURCHASED FROM ALLISON DISTRIBUTORS AND DEALERS
Bestseller No. 10
ALLISON 29535617 OEM Replacement Equipment Automatic Transmission Fluid Pan Magnet for 29539579
  • Application: ATLAS COPCO 57899320; BALDWIN PF7748; DETROIT DIESEL 2353381; DETROIT DIESEL 23529168; DETROIT DIESEL 23533816; DONALDSON P564032; DAVCO 102187; HINO FS1962490; HITACHI E12981308; NAVISTAR 2588149C1
  • Cross Reference: BALDWIN PF7748; DONALDSON P550467; WIX 33651XE
  • Height (inch): 7.04 O.D.1 (inch): 3.82 I.D.1 (inch): 0.66
  • For Use on Allison 1000 Filters
  • It fits the 8.1 liter gas motor and the 6.6 liter Duramax diesel.

Last update on 2024-02-29 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...