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April 21, 2023 NHTSA CAMPAIGN NUMBER: 23V284000
Corrosion on Remote Control Circuit Board
A winch that operates unintentionally increases the risk of injury.
NHTSA Campaign Number: 23V284
Manufacturer Crysteel Manufacturing Inc
Components EQUIPMENT, ELECTRICAL SYSTEM
Potential Number of Units Affected 59
Summary
Crysteel Manufacturing Inc (Crysteel) is recalling certain 2021-2023 dump body vehicles built on Isuzu NRR-Series chassis, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
Remedy
Crysteel will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Crysteel customer service at 1-800-533-0494.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
To date, no field defects have been noted associated with this issue. The defect decision, in this case, came about as a consequence of being notified of a recall decision by Warn Industries on January 4, 2023
22E101 Corrosion on Remote Control Circuit Board – WARN VR EVO Winch Wireless/Handheld Remote
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
CRYSTEEL | DUMP BODY | 2021-2023 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-23V284-4629.PDF 214.431KB
Recall Acknowledgement
RCAK-23V284-1115.pdf 645.924KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V284&docType=RCL
- Special designed for atv, utv, car, boat, trucks, jeeps, modified vehicles and multi purpose utility trailers
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- 【POWERFUL MOTOR】- The new powerful 12V 6.6hp motor is connected to a 3-stage planetary gear train system with revised gear ratios for increased pulling power and lightning-fast line speed. It can last for an extended period and works with low noise. Pulling or Lifting power 12000Ibs.
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- 【WIDE APPLICATION】- 12000 Ibs pull capacity giving you the power and ability to rescue your vehicle from mud, inclines and broken ground. Suitable for ORV and UTV use. Waterproof, mud proof and snow proof, available to work in all weather conditions.
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- Waterproof powder coated surface, resistant to corrosion. Durable 3/16" x 32' synthetic winch rope with high tensile properties is sufficient for any outdoor traction operation.
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- 【EASY TO USE】Two modes of operation Remote or Manually. Easy to operate and well-functioning wireless remote helps to operate the recovery process efficiently within 50 ft range. We provide wired switches and complete the connection, you just need to connect them to your handlebars and use them. (No additional wiring required)
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- 【SAFETY & EFFICIENCY】1.3HP efficient motor is installed in the unit that doesn’t overeat the battery power, a full metal permanent magnet motor which will generate good power and the 3-stage planetary gear train will provide you with a smooth pulling experience.Built-in breaker is there to protect the unit from overload and short circuit.
- 【100% WARRANTY】All winches are provided with lifetime technical support and one-year limited warranty. After use, please oil the winch screw, so as to better protect the winch. If there is any problem during the purchase period, please contact us at any time, and we will provide the most professional and timely service.
- [Features] Our winch has a new generation of wireless remote control, with an IP67 waterproof grade, that can operate accurately from a distance regardless of terrain or weather. This versatile controller incorporates wired and wireless control (up to 35m)
- [Electric Winch] The 13500 lb. winch powered by a 4.5kw/6.0hp output permanent magnet DC 12V motor. The new solenoid successfully implements the principles of heat insulation, toughness, high stability, avoid the problem of capstan damage or motor burning caused by insufficient solenoid power. The connection between the clutch and the gear is strengthened by the new clutch system, making it more difficult to damage the clutch.
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- [Installation Dimensions] (length X width X height) 20.8"X 6.5" X 10.2", mounting bolt type: 10.00 ± 0.015" × 4.50 ± 0.010". Synthetic rope: 3/8"x 82feet.
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- Designed, engineered, and tested in the USA; Limited lifetime for mechanical parts and 7 years on electrical
Last update on 2024-04-08 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-284 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Crysteel Manufacturing Inc Submission Date : APR 21, 2023 NHTSA Recall No. : 23V-284 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Crysteel Manufacturing Inc Address : 52182 Ember Road Lake Crystal MN 56055 Company phone : 519-2933 Population : Number of potentially involved : 59 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 ISUZU NRR Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : The recall population includes all WARN VR EVO winches with wireless/corded remote. After investigating field reports of inadvertent activation, Warn determined that getting the remote control wet could result in water ingress and corrosion inside the remote control. This condition could lead to inadvertent activation. It was determined that this condition only affects remote controls with wireless capability that are not water proof. Production Dates : JUL 22, 2021 – JAN 30, 2023 VIN Range 1 : Begin : 54DE5W1L0NSR01329 End : JALE5W16XP7307172 Not sequential Description of Defect : Description of the Defect : From Warn: Ingress of water into the handheld remote control for the winch may result in corrosion on the circuit board. Water, and or corrosion on specific locations on the circuit board, may cause the winch to start operating when not intended, or to not turn off when switch button is released. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Personal injury if winch operates unexpectedly. No injuries have been reported associated with any product failures. No significant property damage other than the winch system Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 23V-284 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : VR EVO 8 Component Description : WARN WINCH-VR EVO 8 – 103250 Component Part Number : 2402724 Supplier Identification : Component Manufacturer Name : WARN Industries, Inc Address : 12900 SE Capps Road Clackamas Oregon 97015 Country : United States Chronology : To date, no field defects have been noted associated with this issue. The defect decision, in this case, came about as a consequence of being notified of a recall decision by Warn Industries on January 4, 2023 Description of Remedy : Description of Remedy Program : TBEI / Crysteel Manufacturing, will flow down the same remedy considerations as provided by Warn Industries. That remedy is as follows: Warn will notify customers of the hazard including instructions for inspecting for corrosion and disabling the wireless function to significantly mitigate the hazard. Warn will offer consumers/winch owners a $100 coupon as compensation for the lack of wireless function. Warn will also offer a new corded-only remote (no wireless function) to replace any remote that shows evidence of corrosion, unexpected operation of the winch, or for remotes that have been submerged or exposed to water. Warn will rework all existing unsold inventory of winches, including distributor and dealer inventories, with a new corded-only remote which will have a conformal coated circuit board and sealed switch components, but without wireless function. A $100 coupon will be included with these winches as compensation for the lack of wireless function. How Remedy Component Differs from Recalled Component : Removing the battery pack from the current remote control disables the wireless function controlling the winch, significantly mitigating the hazard. The remote remains fully usable in the corded configuration when Part 573 Safety Recall Report 23V-284 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 physically plugged into the winch. Unplugging the remote from the winch when not in use eliminates the hazard. The new corded-only remote that will be used in reworked existing unsold inventory, will have a new switch face that is visually different from the current remote. It will not have wireless control functions, including wireless indicator light and mode switch. The internal circuit board will be fully conformal coated and use sealed switches. A new wireless/corded handheld remote is being designed for all new production winches. Identify How/When Recall Condition was Corrected in Production : Upon notification of the defect from Warn in January 2023, current inventory was purged. Recall Schedule : Description of Recall Schedule : TBEI will notified all affected customers on completion of this notice. Notification will come in the form of a Technical Service Bulletin, which will detail the issue, and direct customers to the Warn site for instructions on how to mitigate the issue and receive compensation. Planned Dealer Notification Date : APR 21, 2023 – APR 28, 2023 Planned Owner Notification Date : NR – NR * NR – Not Reported
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