V2301 Anti-lock Brake System (ABS) & Advanced Driver Assistance System (ADAS) Recalibration – 2022-2023 Isuzu NQR, NRR

January 23, 2023 NHTSA CAMPAIGN NUMBER: 23V017000

Emergency Braking and Steering Control Malfunction

An improperly calibrated ADAS camera and ABS module can result in the Automatic Emergency Braking System (AEB) and Electronic Steering Control System (ESC) not functioning properly, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V017

Manufacturer Isuzu Motors Limited

Components ELECTRICAL SYSTEM, SERVICE BRAKES, AIR, ELECTRONIC STABILITY CONTROL, FORWARD COLLISION AVOIDANCE

Potential Number of Units Affected 242

 

Summary

Isuzu Motors Limited (Isuzu) is recalling certain 2022-2023 Isuzu NQR, NRR, 2022 Chevrolet Low Cab Forward (LCF) 5500HD, 2022-2023 Chevrolet LCF 5500XD, and 2023 Hino S52 vehicles. When the vehicles were modified to extend the frame to a 200-inch or 212-inch wheelbase, the ADAS camera and ABS module were not recalibrated to account for the stretched frame.

 

Remedy

Dealers will recalibrate the ADAS camera and ABS module, free of charge. Owner notification letters are expected to be mailed March 10, 2023. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu’s number for this recall is V2301.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Isuzu Truck has a Recall

 


ANTI-LOCK BRAKE SYSTEM (ABS) & ADVANCED DRIVER ASSISTANCE SYSTEM (ADAS) RECALIBRATION – V2301

AFFECTED VEHICLES

  • 2022 – 2023MY Isuzu NQR/NRR Diesel Vehicles Produced After 7/26/2021 With RPO Code EM2 or EL5 (200” or 212” respectively) Wheelbase Factory Modifications

 

CONDITION

Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 – 2023MY Isuzu N-Series Diesel Vehicles produced after 7/26/2021 with RPO Code EM2 or EL5 (200” or 212” respectively) Wheelbase Factory Modifications. When the subject vehicles were modified to extend the frame, the Anti-lock Brake System (ABS) module was not recalibrated to account for the different inputs from the vehicle resulting from the stretched frame. Therefore, when driving in a curve, the Electronic Stability Control (ESC) system, working together with the ABS, may react prematurely or be delayed in reacting, therefore increasing the risk of a crash.

If the vehicle is equipped with the optional Advanced Driver Assistance System (ADAS), the ADAS camera was also not recalibrated to account for the different inputs from the vehicle resulting from the stretched frame.  Therefore, when driving in a curve with the optional ADAS system activated, the Automatic Emergency Braking System (AEBS) and its accompanying warning light may be delayed in reacting and illuminating, also increasing the risk of a crash.

 

CORRECTION

Isuzu dealers will recalibrate the ABS Control Module with the correct wheelbase length and, for the subject vehicles equipped with the optional ADAS (RPO I5D), reprogram the Stereo Camera. This service will be performed free of charge.

 

VEHICLES INVOLVED

Involved are certain 2022 – 2023MY Isuzu NQR/NRR Diesel Vehicles produced after 7/26/2021 with RPO Code EM2 or EL5 (200” or 212” respectively) Wheelbase Factory Modifications.

Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using IVIS (Isuzu Vehicle Information System).

For dealers with involved vehicles, a report of involved vehicles containing the complete vehicle identification numbers has been or will be provided. Dealers will not have a report available if they have no involved vehicles currently assigned.

 

SERVICE PROCEDURE

 

1. Look up the VIN in the Isuzu Vehicle Information System (IVIS) and confirm the wheelbase option code and length in the “Vehicle Build” section. (This information will be needed to complete the ABS recalibration.)  For reference, RPO Code EM2 indicates a 200” wheelbase and RPO Code EL5 indicates a 212” wheelbase.

2. Shift vehicle to park, turn off engine, set parking brake, and block rear wheels.

3. Connect IDSS to the vehicle, click on the “Auto Detect” button and then select “Controller Programming” from the Table of Contents.

4. Select “ABS Setup” under Antilock Brake System and follow the prompts to reprogram the ABS ECU.

5. When prompted, select the correct wheelbase for the vehicle being programmed from the drop-down box. See Figure 1.

6. If the vehicle is equipped with ADAS (RPO I5D), select YES from the drop-down box; if it is not equipped with ADAS (RPO I5D), select NO. See Figure 2.

7. Follow the prompts from IDSS to complete the ABS ECU programming.

8. After the ABS ECU programming is completed:

  1. If the vehicle is equipped with ADAS (RPO I5D), proceed to Step 9.
  2. If the vehicle is NOT equipped with ADAS (RPO I5D), proceed to Applying the Campaign Label.

9. Refer to and follow the instructions in the “Stereo Camera Programming” section of the appropriate Service Manual in IDSS to reprogram the ADAS Stereo Camera.

10. After completing the Stereo Camera Programming, proceed to Applying the Campaign Label.

 

APPLYING THE CAMPAIGN LABEL

11. Using a ball-point pen, fill in a campaign label (Part No. 2-90028-700-0) with Campaign Number V2301, Isuzu dealer code, and repair date.

12. Affix the campaign label onto the driver’s side B-pillar.

 


DET-23-015 V2301

Chronology of Defect / Noncompliance Determination 573.6 (c) (6) (7)

Describe the chronology of events leading up to the defect decision or test data for the noncompliance decision: (2000)

On July 26, 2021, Isuzu Motors Limited (IML) began production in Japan of interim 2022MY N-Series Diesel vehicles, which, unlike the earlier 2022 MY vehicles (produced between January 2021 to July 2021), were equipped with ESC as standard equipment, and optionally equipped with new ADAS technology. ESC is standard equipment on all subject vehicles and later model year N-Series Diesel vehicles. [ESC – Electronic Stability Control; ABS – Antilock Braking System; ADAS – Advanced Driver Assistance Systems]

In September 2021, the interim 2022 MY trucks equipped with ESC and in some cases the new ADAS technology began to ship to dealers, body builders and, in rare instances, customers from US ports.

On August 23, 2022, Isuzu Commercial Truck of America, Inc. (ICTA) received a question from an independent upfitter who was engaging in a frame modification (wheelbase extension) about whether the ADAS camera needed to be recalibrated.

Between August 23 and September 6, 2022, various engineering and product planning groups within Isuzu began looking into the issue – in connection with the Isuzu factory option to have the frames of the subject vehicles extended from a wheelbase of 176 inches to 200 or 212 inches whether those extended vehicles needed to have the ADAS recalibrated.

On September 6, 2022, Isuzu North America Corporation (INAC) QA and IML launched an investigation. This investigation involved an initial detailed study and then in-depth vehicle testing, which confirmed in late December that the ADAS and ESC systems in the subject vehicles whose frames were extended from wheelbase 176 inches to 200 or 212 inches could be affected by a lack of recalibration.

In the first week of January 2023, INAC received confirmation from IML that a recalibration is required for both the ADAS camera and the ABS module as it affects ESC for all interim 2022MY and 2023MY N-Series Diesel trucks receiving the wheelbase extension from 176 inches to 200 or 212 inches. The potential effect on ESC-equipped and ADAS-equipped vehicles receiving a wheelbase modification from and to a different length (which would be from an independent upfitter, not part of Isuzu’s program) is still under investigation.

On January 10, 2023, based on the above results, INAC QA travelled to both frame modification facilities that carry out the “factory option” frame extensions on behalf of Isuzu and trained the staff so all modified trucks produced after 1/10/2023 have the ADAS and ESC systems properly calibrated.

On January 13, 2023, Isuzu made a determination to conduct a safety recall to address this issue in the affected vehicles in the field.

Isuzu has received no warranty claims related to this issue and is not aware of any crashes or injuries associated with this issue.

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET LOW CAB FORWARD 5500 2022-2023
HINO S52 2023
ISUZU N-SERIES 2022-2023

 


12 Associated Documents

Remedy Instructions and TSB

RCRIT-23V017-4972.pdf 4383.221KB

RCRIT-23V017-4972

 


Remedy Instructions and TSB

RCRIT-23V017-0356.pdf 371.058KB

RCRIT-23V017-0356

 


Recall Acknowledgement

RCAK-23V017-3935.pdf 646.346KB

RCAK-23V017-3935

 


Defect Notice 573 Report

RCLRPT-23V017-6067.PDF 217.838KB

RCLRPT-23V017-6067

 


573 CHRONOLOGY

RMISC-23V017-1010.pdf 80.372KB

RMISC-23V017-1010

 


Manufacturer Notices(to Dealers,etc) – Date: January 23, 2023 Subject: Stop Sale and Delivery Notice for Upcoming Safety Recall

RCMN-23V017-2289.pdf 148.321KB

RCMN-23V017-2289

 


Manufacturer Notices(to Dealers,etc) – Frequently Asked Questions (FAQs) for Safety Recall N232396500 ABS Module and Frontview Camera Module Reprogramming

RCMN-23V017-9913.pdf 105.533KB

RCMN-23V017-9913

 


Manufacturer Notices(to Dealers,etc) – Date: January 23, 2023 Subject: Stop Delivery Order for Upcoming Safety Recall N232396500 ABS Module and Frontview Camera Module Reprogramming

RCMN-23V017-3198.pdf 73.013KB

RCMN-23V017-3198

 


Recall 573 Report – February 1, 2023

RCLRPT-23V017-1387.PDF 218.115KB

RCLRPT-23V017-1387

 


Remedy Instructions and TSB

RCRIT-23V017-8106.pdf 506.798KB

RCRIT-23V017-8106

 


Manufacturer Notices(to Dealers,etc) – Frequently Asked Questions (FAQs) for Safety Recall N232396500 ABS Module Reprogramming

RCMN-23V017-7553.pdf 105.279KB

RCMN-23V017-7553

 


Manufacturer Notices(to Dealers,etc) – Date: January 31, 2023 Subject: N232396500 – Safety Recall ABS Module Reprogramming

RCMN-23V017-1929.pdf 61.11KB

RCMN-23V017-1929

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V017&docType=RCL

 


 

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  • 🚚【WIDE COMPATIBILITY FOR Caterpillar & Detroit 】F802 heavy duty truck scan tool is a 24V diesel truck scanner, it's DPF function fits for Caterpillar engine truck, it includes C7, C9,C11, C13, C15, C32 engine type, such as Caterpillar, Ford Pick-up, Freightliner, Peterbilt, Kenworth. Besides, F802 also works for Detroit :Engine Type:CPC2,CPC02T,CPC04T,CPC302T (Series 50, Series 55, Series 60,MBE 900, MBE 4000, OM501, OM 502,DDDL 6, DDDL 7, DD5, DD8, DD13, DD15, DD16).
  • 🚂【WIDE COMPATIBILITY FOR International】The DPF function of F802 Diesel Diagnostic Scan Tool widely supports International engine ( MaxxForce 5, MaxxForce 7, MaxxForce 11/13, MaxxForce 15, Maxxforce DT9/DT10, International A26,such as HV Series, HX Series, LT Series, RH Series, DuraStar, WorkStar, CXT.
  • 🚜【WIDE COMPATIBILITY FOR Volvo & Fuso】 F802 diesel DPF regen tool is available for Volvo engine, such as Volvo(J1708), Volvo(500K) ( D11, D13, D13TC). Its enhanced OEM-LEVEL DPF regeneration function, F802 truck scanner can solve all particle problems for truck owners.I It also suitable for Fuso engine: Euro 2/3/4/5/6(6R10, 4M50, 6m60, etc); Support Canter, Fighter, Super great.
Bestseller No. 9
ANCEL HD100 Bluetooth Heavy Duty Truck Scanner, DPF Regens for Cummins Caterpillar, Full System Diesel Diagnostic Scan Tool for Freightliner Detroit Paccar International Semi Trucks, for iOS&Android
  • 🔹【Revolutionary Bluetooth Code Reader for Cars and Trucks】 Tired of cumbersome diagnostic cables? The ANCEL HD100 Heavy Duty Truck Scanner is the first wireless diagnostic tool to feature a dual OBDII 16-pin and Green 9-pin interface for both gasoline and diesel vehicles. ✅This diesel code reader provides comprehensive diagnostics without the need for bulky cables and adapters, thanks to its industrial-grade Bluetooth module.✅Compact and lightweight, it delivers comprehensive diagnostics for cars, trucks, and loaders, enabling quick troubleshooting of diesel issues.
  • 🔹【Easy To Use And Set Up】 Simply download the ANCEL TRUCKER app to your smartphone, register, and connect. The app features a user-friendly interface that is ideal for beginners and professionals alike. Note that for optimal Bluetooth pairing accuracy, the phone's location feature should be enabled. 👉Compatible with Apple and Android smartphones only, not tablets.
  • 🚍【Powerful Forced Regen Tool for Cummins&Caterpillar】 Supports exclusive OEM-level regeneration and reset functions for Cummins and Caterpillar diesel engines, helps you get better MPG, throttle response, longer unit life, less downtime and frequent regeneration (passive). Save hundreds or even thousands of dollars in repair costs.
  • 🚍【Enhanced Full System HDOBD Scanner with Auto Scan】The HD100 commercial truck system diagnostics enable you to seamlessly read and clear all electronic modules, encompassing the truck's engine, ABS, transmission, and chassis. It also provides support for transmissions and ABS from leading manufacturers such as Allison, Bendix, Eaton, Wabco, and ZF. Ideal for both garage and on-the-road use, this compact diesel scan tool ensures efficient and rapid completion of tasks.
  • 🚍【Compatible with Top US Trucks】This compact diagnostic tool streamlines truck repairs and supports the latest standard diedel code reader protocols SAE J1939, SAE J1708, and ISO 27145. It caters to 99% of truckers and truck fleets, offering comprehensive support for engines such as Cummins, Caterpillar, Detroit, and Paccar. Additionally, it is widely compatible with popular truck brands including Freightliner, International, Kenworth, Mack, Peterbilt, Sterling, Western Star, and Volvo.
Bestseller No. 10
ANCEL Heavy Duty Truck Scanner Diagnostic Cummins Scan Tool, HD3100 Plus Diesel Scan Tool Medium Semi Truck Code Reader Fit for Volvo Freightliner Kenworth Erase ABS SRS Airbag Error Codes
  • 【WIDE COVERAGE】ANCEL HD3100 Truck Scanner supports most trucks that comply with the standard diesel protocols (SAE J1587/J1708, SAE J1939), such as, fit for Freightliner, Kenworth, Peterbilt, Ford trucks, it also fit for the diesel vehicles that comply with the private protocols compatible for Volvo, Mack and International. In addition, it can also check engine for most cars, minivans and light trucks from 1996 and newer. The corresponding menu allows you easy access to perform the car diagnosis efficiently.
  • 【ALL-SYSTEM DIAGNOSTICS】HD3100 Diesel Scan Tool perform all-system scans of heavy duty trucks conforming to standard HD OBD protocols, including Engine, ABS/EBS, Transmission, Body & Chasis Controller, Instrument Panel System and etc. It's an ideal truck scanner fit for Cummins, Caterpillar, Detroit, Paccar, Perkins, Volvo, Maxxforce engines, Bendix, Wabash, Wabaco, Haldex ABS/EBS and Allison, Eaton transmissions. Truck care is expensive, but it can save you much money and time on repairs.
  • 【USER-FRIENDLINESS & FUNCTIONALITY】One-click operation allows you to experience the multifunctionality of the HD3100 easily and quickly. One-click activation, one-click upgrade, one-click screenshot, one-click feedback, one-click print, help you overcome the fear of doing your own diagnosis or DIY repair. PIN detect features measures the voltage of your vehicle's PIN OBD interface and shows you whether the port and scanner are in good working condition. No training required, easy to use.
  • 【"SIMULATION" + "DEMO" MENU】Unlike other truck scanners, HD3100 ​has a fully functional Simulation and DEMO menu to help you understand how to use them. When you enter into this menu, all upcoming diagnostic results are not obtained by data interaction with your vehicle's ECU. If you want to view real-time diagnostic results, please enter the non-simulation mode menu.
  • 【NORMALIZED & PRINTABLE & GRAPHICAL DATA】By marking the printed textured paper report, the data can be found and summarized more concisely. Android operating system allows for multitasking to display real-time data in graphical and chart formats. Report can G-mail to a trusted partner who can analyze the data together simultaneously. All this contributes to easy review and analysis of the data, allowing you to diagnose efficiently and accurately.

Last update on 2023-11-25 / Affiliate links / Images from Amazon Product Advertising API

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