Incorrect Odometer Display – 2019 Isuzu NPR-HD, NPR-XD, NQR & NRR

February 8, 2019 NHTSA CAMPAIGN NUMBER: 19V064000

Incorrect Odometer Display/FMVSS 101

An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

 

NHTSA Campaign Number: 19V064

Manufacturer Isuzu Technical Center of America, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 264

 

Summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.

 

Remedy

Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as ‘mi’ (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as ‘km’ (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates ‘mi’ (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


6 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET LOW CAB FORWARD 4500 2019
CHEVROLET LOW CAB FORWARD 5500 2019
ISUZU NPR HD 2019
ISUZU NPR XD 2019
ISUZU NQR 2019
ISUZU NRR 2019

15 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V064-9285.pdf 284.464KB

Download (PDF, 278KB)


Manufacturer Notices(to Dealers,etc)

RCMN-19V064-1580.pdf 37.783KB

Download (PDF, 37KB)


Remedy Instructions and TSB

RCRIT-19V064-1936.pdf 371.767KB

Download (PDF, 363KB)


Recall Acknowledgement

RCAK-19V064-6129.pdf 276.51KB

Download (PDF, 270KB)


Recall Quarterly Report #1, 2019-1

RCLQRT-19V064-9493.PDF 211.146KB

Download (PDF, 206KB)


Remedy Instructions and TSB

RCRIT-19V064-6128.pdf 480.918KB

Download (PDF, 470KB)


Remedy Instructions and TSB

RCRIT-19V064-2609.pdf 519.712KB

Download (PDF, 508KB)


Manufacturer Notices(to Dealers,etc)

RCMN-19V064-0179.pdf 11.322KB

Download (PDF, 11KB)


Miscellaneous Document- Frequently Asked Questions

RMISC-19V064-5913.pdf 253.77KB

Download (PDF, 248KB)


Manufacturer Notices(to Dealers,etc)

RCMN-19V064-7921.pdf 107.856KB

Download (PDF, 105KB)


Manufacturer Notices(to Dealers,etc)

RCMN-19V064-2487.pdf 78.042KB

Download (PDF, 76KB)


Miscellaneous Document- Supplemental Chronology

RMISC-19V064-4830.pdf 565.791KB

Download (PDF, 553KB)


Non-compliance Notice 573 Report

RCLRPT-19V064-6136.PDF 218.572KB

Download (PDF, 213KB)


Remedy Instructions and TSB

RCRIT-19V064-3239.pdf 562.592KB

Download (PDF, 549KB)


Owner Notification Letter(Part 577)

RCONL-19V064-5546.pdf 273.658KB

Download (PDF, 267KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V064&docType=RCL


 

SaleBestseller No. 1
Heavy Duty Truck Scan Tool NL102 Plus Auto Scanner with DPF/Sensor Calibration/Oil Reset + Check Engine for Cars; Truck & Car 2 in 1 Code Reader (NL102 Plus)
  • NL102PLUS HEAVY DUTY diagnostic scanner from NEXAS supports all heavy duty trucks in compliance with standard protocols (
    J1587,J1939 and J1708 Class 4- class 8 trucks). And also engine check diagnostic for all passenger cars & light duty vehicles from 1996 on.
  • Trucks appliance: for Cummings, for Detroit, for Maxxforce, for Caterpillar, for Freightliner, for International, for Kenworth, for John Deere, for Peterbilt, for Sterling, for Mack, for Paccar, for Westernstar, for Mecedes Benz, for Volvo, for Scania, for Man, for Renault, for ERF, for Foden, for Seddon-Atkinson, for Iveco, for DAF, for SISU, for STEYR, for ISUZU; and all Cars /min vans / light duty from 1996.
  • DPF Regeneration And Oil Service Reset:
    Force DPF regen for Cummings, Detroit, Maxxforce, ISUZU, and HINO from 2010 till now . Oil service reset for Cummings, Detroit, Maxxforce from 2010 till now .(Note: Water Temperature is higher than 80 Degree and engine at idle speed for at least 10 minutes.)
  • Supported Truck Systems: engine, transmission, instrument panel, drivetrain, braking system, suspension, ABS, ESP, EPS, fuel system and more, which are in compliance with
    J1939, J1708 and J1587 protocols. Generally for American HD trucks ( Class4-Class8) are from 2006 on.
  • FREE UPDATE & EXCELLENT SERVICE----2.8 inch TFT color screen design and user friendly software interface guide you to operate it as easy as pie.We provide one year warranty & lifetime free software online update and professional service team for your any questions within 24 hours.
Bestseller No. 2
LAUNCH CReader HD Plus Heavy Duty Truck Obd2 Diagnostic Reader OBDII Scan Tool CRHD Truck Code Scanner With OBD-II Communication Modes 1-10 and J1587, J1708 and J1939 protocols
  • HDOBD+OBDII LAUNCH CR-HD professional heavy duty truck scan tool will work on J1587, J1708 and J1939 Protocols trucks. Covers class 4 (14,001 lbs.) through class 8 (33,000 lbs. and over) heavy duty trucks. It does not only work on heavy duty trucks, but also work on 1996 US-Based, 2000 EU-Based and 2005 Asian-based cars, light duty trucks (12V only) and newer OBD II & CAN domestic or import vehicles.
  • Multisystem Diagnostics This HDOBD truck code reader will read or clear fault codes on engine, transmission, brake, instrument panel, vehicle management, fuel system, cab climate and particulate control unit, show the live data in text and graph.
  • Wide Coverage For Freightliner,Kenworth,Mack,International,Sterling,Paccar,Peterbilt,Caterpillar,Western Star after 2006,For Mercedez-Benz,MAN,Scania,Volvo,Renault,ERF,Foden,Seddon-Atikinson,Iveco,DAF,Sisu, Styr, Isuzu, Hino after 2012, and all Cars /min vans / light duty from 1996.
  • Fast and Accuracy Rapidly communicates to the cars or heavy duty trucks, reads monitor status and identify OBD II communication protocol in 5 seconds. Instantly read and clear error codes, displays the codes definition on the screen, shows data stream and freeze fame, does O2/EVAP/On-board system test.
  • Humanized Design Applied 2.8" color LCD with friendly interface, help you more intuitive and better diagnosis. Equipped with 6PIN, 9PIN, and 16PIN diagnostic connectors, which can provide highest quality, most efficient, and most professional diagnostic service.
Bestseller No. 3
Kzyee KC601 Heavy Duty Scan Tool, HD Truck Diagnostic Scanner Transmission DPF Code Reader/Eraser with Live Data/ECU Info for J1587/J1708 J1939 Class 8 Diesel Trucks
  • Packed with top-notch features such as reading and erasing generic codes on engine, transmission, body controller, chassis control, cruise control, ABS, instrument cluster, etc. Displaying DTCs definition, showing live data, vehicle information and ECU information.
  • Detailed Vehicle Information is able to be get, such as: Engine Speed, Total Idle Hours/ Fuel Used, Average Fuel Economy, Total Vehicle hours, Total Vehicle Distance, Total PTO Hours, Total Engine Revolutions, and so on.
  • A a great deal for class 8 diesel trucks and engines whoever are supported by J1939 or J1587/J1708. Covers most ECU like Cummins, Detroit, Caterpillar, Freightliner, International, Kenworth, John Deere, Peterbilt, Sterling, Mack, Mecedes Benz, VOLVO, etc.
  • Powered supply afforded directly by vehicles, comes with both a 6-pin and a 9-pin cable for maximum vehicle compatibility, and a micro USB cahle for update via the Internet.
  • We stand behind KYZEE products 100% and guarantee 2 YEARS warranty and support life-time free software update. (Attention, it CAN NOT be updated on MAC SYSTEM !!!)Anything occurs, feel free to contact us, all messages will be replied within 24 hrs
SaleBestseller No. 4
Autel MaxiCOM MK808 OBD2 Scanner Diagnostic Scan Tool with All System Diagnosis and Service Functions Including Oil Reset, EPB, BMS, SAS, DPF, TPMS Relearn (MD802+MaxiCheck Pro)
  • 【MULTIFUNCTIONAL SCAN TOOL】 After accessing to the diagnostic interface of Autel scanner MK808, you'll enjoy a variety of features available including oil reset and EPB/BMS/SAS/ DPF, basic TPMS service (MK808 could not program tire sensor), which are used for the safety and efficient maintenance of vehicle systems.
  • 【FULL SYSTEM DIAGNOSES】 With so many special services, the full system diagnoses will not be absent. As MX808 does, Autel MaxiCom MK808 will also give your car a full detection for ALL systems (ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System etc. ).
  • 【WIDE VEHICLE COVERAGE】 The scan tool works on most 1996 US-based, 2000 EU-based and newer vehicles to do the full systems diagnoses including reading/clearing codes and viewing live data to check the health status of parts. If you work with a wide variety of cars on a regular basis, this car scanner is a solid choice.
  • 【USER-FRIENDLY】 This obd2 scanner features 7" touchable screen and enables sensitive response with a fast quad-core processor, which is better than Autel md808/md808 pro and MX808. Compare with MK808BT, MK808 is not designed to pair the VCI, but the cable connection will ensure the quick and stable diagnosis speed.
  • 【AUTEL ORIGINAL PRODUCT】 As an original car diagnostic scanner, MK808 users will get benefit from Autel official 1-year , and 12-month FREE software updates. (After 1 year if you choose not to update the software, the Autel tool could still be used as normal just without the new car model being updated).
Bestseller No. 5
NL102PLUS Heavy Duty Truck Diesel HD DPF Diagnostic Scanner ABS Reset Tool OBD2
  • Display 2.8'' TFT color display (320*240) Supported Protocols J1587, J1939, J1708, CAN, J1850 PWM, J1850 VPW, ISO9141 and KWP2000
  • Working Temperature 0°---60° (32---140° F) Storage Temperature -20-70° (-4-158° F) Input Power 8-36 Volts by vehicles battery Dimensions 255*190*70mm
  • Kits Included: NL102PLUS Main Unit, 6PIN Connector, 9PIN Connector, User Manual, USB Cable, Protective Nylon Case
Bestseller No. 6
iCarsoft Heavy Duty Diagnostic Tool Scanner HD I for GMC Chevrolet Cummins Peterbilt Caterpillar and more
  • The HD I is a powerful Code Reader for both heavy duty and car, it can work on all the vehicles which are equipped with HD-OBD and OBDII
  • The HD I for Heavy Duty Diagnostic Tool is the perfect tool for diagnosing and clearing heavy duty diagnostic trouble codes. The Heavy Duty Diagnostic Tool HD I will work on ANY gas/diesel heavy truck that complies with the Heavy Duty Standard Protocol. Almost all heavy trucks sold in the USA comply to this standard
  • It covers J1587, J1708 and J1939 protocols, for accessing Engine, Transmission, Brakes and more
  • For the car, it covers CAN, KWP, J1850 and ISO protocols, for accessing general OBDII powertrain systems
  • It features a 2.8" full color LCD display and is ergonomic, highly portable and easy to use
SaleBestseller No. 7
Innova 3100j CanOBD2 Diagnostic Tool & ABS Color Screen W/SRS & Oil Light Reset
  • Quickly reveal the cause of "Check Engine" light warnings on any 1996 and newer OBD2 car, light truck, SUV and hybrids
  • Read and erase ABS & SRS light trouble codes on most OBD2 vehicles
  • Battery & alternator tests check the performance of a vehicle's charging system
  • Oil Reset feature provides step-by-step reset procedures for most 1996 and newer OBD2 vehicles
  • Freeze Frame shows engine conditions such as fuel trim, engine coolant temp, etc., at the time the Malfunction Indicator Lamp turned on. The 3100j will save the last 3 vehicles scanned.Also, the 3100j does not have Live data or bi-directional functions
SaleBestseller No. 8
AUTOPHIX Heavy Duty Truck Scan Tool NL102 Plus Auto Scanner with DPF/Sensor Calibration/Oil Reset + Check Engine for Cars; Truck & Car 2 in 1 Code Reader (NL102 Plus)
  • NL102PLUS HEAVY DUTY diagnostic scanner from NEXAS supports all heavy duty trucks in compliance with standard protocols ( J1587,J1939 and J1708 Class 4- class 8 trucks). And also engine check diagnostic for all passenger cars & light duty vehicles from 1996 on.
  • TRUCKS APPLIANCE: for Cummings, for Detroit, for Maxxforce, for Caterpillar, for Freightliner, for International, for Kenworth, for John Deere, for Peterbilt, for Sterling, for Mack, for Paccar, for Westernstar, for Mecedes Benz, for Volvo, for Scania, for Man, for Renault, for ERF, for Foden, for Seddon-Atkinson, for Iveco, for DAF, for SISU, for STEYR, for ISUZU; and all Cars /min vans / light duty from 1996.
  • DPF REGENERATION AND OIL SERVICE RESET: Force DPF regen for Cummings, Detroit, Maxxforce, ISUZU, and HINO from 2010 till now . Oil service reset for Cummings, Detroit, Maxxforce from 2010 till now .(Note: Water Temperature is higher than 80 Degree and engine at idle speed for at least 10 minutes.)
  • SUPPORTED TRUCK SYSTEMS: engine, transmission, instrument panel, drivetrain, braking system, suspension, ABS, ESP, EPS, fuel system and more, which are in compliance with J1939, J1708 and J1587 protocols. Generally for American HD trucks ( Class4-Class8) are from 2006 on.
  • FREE UPDATE & EXCELLENT SERVICE----2.8 inch TFT color screen design and user friendly software interface guide you to operate it as easy as pie.We provide one year warranty & lifetime free software online update and professional service team for your any questions within 24 hours.
Bestseller No. 9
LAUNCH Universal Heavy Duty Diesel Truck Diagnostic Scan Tool Automotive OBDII Scanner with DPF Reset and X431 V+ Android Tablet
  • X431 V+ is a professional, all-in-one diagnostic tool kit for heavy-duty trucks manufactured by more than 60 car manufacturers, including Navistar International, Freightliner, Kenworth, MAN, Volvo, Isuzu, Bosch, Cummins, and Ford. It can read all vehicle controllers, display specific fault codes and component data in an accessible snapshot format.
  • [How to Use] Connect module HD 2.0 with your truck through cable provided, and connect the module with the tablet via Bluetooth network. Use the X431 app pre-installed in the tablet to receive diagnostic results.
  • The main functions of X431 V+ include cylinder cutout, injector programming, DPF active regeneration and reset, parameters reset, oil change reset, maintenance light reset, clutch adjustment, reading and erasing DTC, reading data stream, reading system information, action testing, etc.
  • X431 V+ compliant with standard protocols and applied to heavy duty trucks, diesel engines, constructional machinery, and agricultural machinery to inspect ABS and transmission-related problems.
  • The tablet supplied is designed by Lenovo based on Android 7.0 to display the live data and test results in clear text or graphic formats. One-year limited warranty with professional after-sale support. Two-year free online upgrades.
Bestseller No. 10
OTR Performance Cummins | Heavy Duty Diagnostic Tool | Reset Aftertreatment System | Forced DPF Regen | Clear Active/Inactive Codes
  • START A FORCED DPF REGEN: A forced DPF regen is performed when a diagnostic scan tool, such as the DTC + AFT Reset Tool starts the regen process. The DPF soot load could be too high for a passive and active regen to occur causing the condition where it is required to perform a forced DPF regen.
  • RESET ENGINE LEARNED DATA: This will give you the relief you need knowing that you can make it to your destination safely while decreasing downtime.
  • WORKS ON PETERBILT / KENWORTH / FREIGHTLINER / INTERNATIONAL with CM2250, CM2350, ISX, CM871 ENGINES: You can replace engine related sensors over the road and just plug in the DTC + AFT Reset Tool to clear and reset the system.
  • SAVE TIME AND MONEY: Active fault codes cause excessive downtime as you try to find a repair shop and after you finally find and arrive at a repair shop you are waiting possibly hours only to learn you can make it to your next destination with no problems.

Last update on 2019-07-20 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-07-20 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.