Incorrect Odometer Display – 2019 Isuzu NPR-HD, NPR-XD, NQR & NRR

NHTSA Campaign Number: 19V064
Manufacturer Isuzu Technical Center of America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 264

 

Incorrect Odometer Display/FMVSS 101

An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

 

Summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.

 

Remedy

Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as ‘mi’ (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as ‘km’ (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates ‘mi’ (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall is expected to begin in March 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


Manufacturer Notice

February 6, 2019

https://static.nhtsa.gov/odi/rcl/2019/RCMN-19V064-2487.pdf

Download (PDF, 549KB)


BULLETIN NUMBER:
IB17-X-003A
ISSUE DATE:
SEPTEMBER 2017
GROUP:
MISCELLANEOUS

https://static.nhtsa.gov/odi/rcl/2019/RCRIT-19V064-3239.pdf

Download (PDF, 549KB)


Chronology of Defect / Noncompliance Determination

https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V064-4830.pdf

Download (PDF, 553KB)


Recall Acknowledgement

March 13, 2019

https://static.nhtsa.gov/odi/rcl/2019/RCAK-19V064-6129.pdf

Download (PDF, 270KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V064&docType=RCL


 

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Last update on 2019-03-28 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-03-28 / Affiliate links / Images from Amazon Product Advertising API

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