V2005 – Positive Battery Cable To Starter Too Long – 2020 Isuzu NPR-HD

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November 20, 2020 NHTSA CAMPAIGN NUMBER: 20V720000

Positive Battery Cable To Starter Too Long

Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.

 

NHTSA Campaign Number: 20V720

Manufacturer Isuzu Technical Center of America, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 46

 

Summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The positive cable connecting the battery to the starter may be too long and may have been routed too close to the right-side exhaust pipe.

 

Remedy

Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu’s number for this recall is V2005.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Isuzu Truck has a Recall

 


CONDITION

Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in certain 2020MY N-Series crew cab vehicles with gasoline engines 6.6 L8T (see VIN list). In the subject vehicles, the positive cable connecting the battery to the starter was too long. Depending on the installation positioning, the cable may have been routed too close to the right-side exhaust pipe. Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, which may expose the wires and lead to the potential for a short circuit. Exposed wires could corrode and/or short circuit, resulting in a no-start condition or thermal event, increasing the risk of a crash or fire.

 

CORRECTION

Isuzu dealers are to adjust the positive cable away from the exhaust pipe. This service will be performed free of charge.

 

SERVICE PROCEDURE

1. Shift vehicle to park, turn off engine, set parking brake, and block rear wheels.

2. Locate the “P” clamp that secures the positive battery cable harness beneath the air cleaner. (See Figures 1 and 2.)

3. Loosen the “P” clamp hold down bolt and remove it. (See Figure 3.) Spread the “P” clamp apart so it can be easily relocated on the positive battery cable harness. (See Figure 4.)

4. Move the positive battery cable harness forward (toward the front of the vehicle) 55mm. (See Figure 5.) The “P” clamp should now be located 55mm rearward of the white tape on the positive battery cable harness. (See Figure 6.)

5. Squeeze the “P” clamp tight when the positive battery harness is forward 55mm. Install the “P” clamp hold down bolt and tighten to 10 Nm (7 ft.lb.).

6. Check to confirm the positive battery cable does not hang lower than the air cleaner mounting bracket. (See Figure 9.) Loosen the “P” clamp and adjust if necessary.

 


STOP SALE AND DELIVERY – SAFETY RECALL

Date: November 20, 2020 

Subject: Stop Sale and Delivery for Upcoming Safety Recall

Affected Models: 

  • Certain 2020MY N-Series Crew Cab Vehicles with Gasoline Engines 6.6 L8T

To: Isuzu Dealer Principal, Sales Manager and Service Manager

Effective immediately, stop the sale and delivery of affected vehicles in your inventory, even if a customer has purchased an affected vehicle. We are in the process of taking steps to address a safety related defect in these vehicles. Federal law prohibits the sale and delivery to customers of any vehicle containing a safety defect. You must not deliver any covered vehicles to customers until after the vehicle has been remedied.

 

WHAT IS THE CONDITION

Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in certain 2020MY N-Series crew cab vehicles with gasoline engines 6.6 L8T. In the subject vehicles, the positive cable connecting the battery to the starter was too long. Depending on the installation positioning, the cable may be routed too close to the right-side exhaust pipe. Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, which may expose the wires and lead to the potential for a short circuit. Exposed wires could corrode and/or short circuit, resulting in a no-start condition or a thermal event, increasing the risk of a crash or fire.

 

WHAT WE WILL DO

Isuzu Commercial Truck of America, Inc. has issued this notice and, if applicable, an affected inventory report (approximately 24 vehicles are in dealer inventory). On Monday, November 23, 2020 the campaign bulletin will be published.

 

WHAT YOU SHOULD DO

After confirming there are affected vehicles in your dealer’s inventory, using the Isuzu Vehicle Information System (IVIS), open a repair order referencing this Stop Sale for each affected NEW vehicle in your inventory and hold the vehicle until the campaign bulletin is released.

IMPORTANT: Always confirm vehicle eligibility prior to beginning repairs by using the Isuzu Vehicle Information System (IVIS).

You will receive information about owner notification in the near future. 

We regret any inconvenience this action may cause you.

Sincerely,

Isuzu Commercial Truck of America, Inc.

 

Isuzu Commercial Truck of America, Inc.
Customer Relations Department
1400 S. Douglass Road, Suite 100, Anaheim, CA 92806 *1-866-441-9638

 

DOC ID: SS_V2005_20201120

 


 

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET LOW CAB FORWARD 4500 2020
ISUZU NPR HD 2020

 


11 Associated Documents

Owner Notification Letter(Part 577)

RCONL-20V720-9528.pdf 260.214KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V720-6334.pdf 111.622KB

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Recall Acknowledgement

RCAK-20V720-1533.pdf 244.706KB

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Defect Notice 573 Report

RCLRPT-20V720-7258.PDF 216.789KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V720-4887.pdf 65.562KB

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Recall Quarterly Report #1, 2020-4

RCLQRT-20V720-2205.PDF 211.15KB

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Remedy Instructions and TSB

RCRIT-20V720-8802.pdf 1505.459KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V720-8501.pdf 106.827KB

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Recall Quarterly Report #2, 2021-1

RCLQRT-20V720-1280.PDF 211.251KB

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Recall Quarterly Report #3, 2021-2

RCLQRT-20V720-6109.PDF 211.333KB

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Recall Quarterly Report #4, 2021-3

RCLQRT-20V720-6281.PDF 211.435KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V720&docType=RCL

 


 

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