Service Bulletin
A20-091
October 23, 2020
Version 1
Safety Recall: Isuzu Oasis Front Lower Ball Joints
AFFECTED VEHICLES
| Year | Model | Trim Level | VIN Range |
| 1998 | Isuzu Oasis | ALL | Check the iN VIN status for eligibility. |
BACKGROUND
Certain Honda Odyssey vehicles sold in the United States as the 1998 Isuzu Oasis were manufactured with front suspension lower ball joints that may prematurely wear out. In the worst-case scenario, the ball joints could separate without prior warning, causing the front suspension to collapse.
Due to the limited number of Isuzu repair facilities/dealers, Honda is working with Isuzu to replace the front lower ball joints.
NOTE
If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, make sure to also complete those recall repairs before returning the vehicle to the customer. If you are unable to complete any open recalls, advise the customer of the recall status and when the recall could be completed.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. Before selling a vehicle in inventory, always check if it is affected by a safety recall by conducting a VIN status inquiry.
CORRECTIVE ACTION
Replace the front lower ball joints.
PARTS INFORMATION
| Part Name | Part Number | Quantity |
| Ball Joint Kit | 04510-S84-000 | 1 |
NOTE
One ball joint kit will repair both sides.
TOOL INFORMATION
NOTE
The tools listed below were required for previous bulletins that included the first-generation Honda Odyssey and other models. Check your inventory before ordering additional tools.
If you have to order the heavy-duty hub puller or C-frame tool, call the Tool and Equipment Program at 1-888-424-6857. For any concerns regards the tools, call the Special Tools Hotline at 1-800-346-6327.
| Tool Name | Part Number | Quantity |
| Heavy-Duty Hub Puller | CJ-129A (Snap-on) or equivalent | 1 |
| C-Frame Tool | OTC-7248 | 1 |
| Ball Joint Separator | 07MAC-SL00200 or 07MAC-SL00201 or 07MAC-SL00202 | 1 |
| Remover/Installer Adapter A | 07XAF-001010A | 1 |
| Base Installer Adapter E | 07XAF-001040A | 1 |
| Base Remover Adapter F | 07HAF-SF1013A or 07HAF-SF10130 | 1 |
| Pilot Adapter G | 07XAF-001050B | 1 |
| Remover/Installer Pilot Adapter H | 07XAF-001020A | 1 |
WARRANTY CLAIM INFORMATION
NOTE
Submit warranty claims using the template ID only.
| Operation Number | Description | Flat Rate Time | Defect Code | Symptom Code | Template ID | Failed Part Number |
| 415132 | Replace both front lower ball joints. | 1.4 hr | 29700 | G8S00 | A20091A | 04510-S84-000 |
Skill Level: Repair Technician
REPAIR PROCEDURE
- Raise the vehicle on a lift, and remove the front wheels.
- Remove the spindle nut, and throw it away.
- Remove the cotter pin and castle nut from the lower ball joint. Throw away the cotter pin.
- Separate the lower control arm from the ball joint with the ball joint separator.
NOTICE
To avoid damaging the ABS sensor harness, do not let the knuckle hang from it.
- Tap on the end of the axle with a plastic hammer to remove it from the front wheel hub. If the axle is stuck to the hub, go to step 6. If the axle comes out easily, go to step 9.
- Install the knuckle on the lower control arm and loosely install the castle nut.
- Using a heavy-duty hub puller, free the axle from the hub. Do not press it all the way out.
- Remove the castle nut, lift and support the knuckle (to prevent damaging the ABS sensor wire harness), and press the axle out of the hub.
- Lift the knuckle, then place a block of wood (about 2-3/4” x 1-1/2” by 5”) between the upper control arm and the damper assembly.
- Remove the boot from the lower ball joint.
- Remove the brake caliper mounting bolts and the caliper. Remove the four flange bolts, then remove the brake rotor/hub assembly.
- Clean the recessed area around the ball joint with solvent and compressed air, then install the base remover adapter F.
- Hold the remover/installer adapter A up to the ball joint, then install the castle nut to hold it in place. Install the remaining special tools on the lower ball joint and knuckle. To avoid damaging the special tools, verify that they are correct for the vehicle you are working on and are aligned properly.
- Tighten the C-frame tool and press the lower ball joint out of the knuckle.
- Position the new ball joint in the knuckle. Do not remove the boot from the ball joint.
- Install the special tools on the ball joint and the knuckle.
- Tighten the C-frame tool, and press the ball joint into the knuckle until it is fully seated.
- Install the brake rotor/hub assembly and torque the flange bolts to 44 N⋅m (33 lb-ft). Install the brake caliper and torque the mounting bolts to 108 N⋅m (80 lb-ft).
- Apply wheel bearing grease to the axle splines.
- Remove the wooden block, then install the axle into the hub.
NOTICE
To avoid damaging the ABS sensor harness, do not let the knuckle hang from it.
- Distribute the grease inside the ball joint by moving the ball joint stud left-and-right and back-and-forth about 10 times. Then, rotate the stud in a circle several times.
- Install the lower control arm onto the ball joint.
- Install the ball joint castle nut and torque it to 49-59 N⋅m (36-43 lb-ft). Then, install the new cotter pin.
- Apply oil to the threads and flange of the new spindle nut. Then, install the new spindle nut and torque it to 245 N⋅m (181 lb-ft).
- Stake the spindle nut.
- Repeat steps 2 thru 25 on the other side.
- Install the front wheels and torque the wheel nuts to 108 N⋅m (80 lb-ft).
END
Remedy Instructions and TSB
RCRIT-20V026-1125.pdf 504.202KB
Bestseller No. 1 
Heavy Duty Ball Joint Press & U Joint Removal Tool Kit with 4x4 Adapters, for Most 2WD and 4WD Cars and Light Trucks
- ESSENTIAL TOOL FOR BALL JOINT SERVICE - Use the ORION MOTOR TECH Ball Joint Press Set Ball Joint Tool / Bushing Removal Tool with 4WD Adapter to effortlessly remove press fit parts including ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm from the vehicle.
- PROFESSIONAL GRADE QUALITY AND DURABILITY - Off road weekend warriors, novices, and professional mechanics trust the ORION kit because ORION MOTOR TECH sources the highest quality components from around the world. Constructed from heavy-duty forged steel with black-oxide finish on adapters for maximum strength and longevity that resists rust and corrosion.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES - Fit most American domestic and imported 2-wheel drive (2WD) and 4-wheel drive (4WD) cars and light pickup trucks that have press-fit type ball joints, include 4-wheel drive (4WD) adapter that allows service for 1967 thru current 1/2 and 3/4 ton 4WD vehicles having the Dana 30 or 44 front axle (found on Ford, GM, Dodge, IHC and Jeep vehicles).
- CONVENIENTLY ORGANIZED IN CUSTOM MOLDED CASE - Ball joint press / bushing/ removal tool kit is enclosed inside a heavy-duty 11” x 3” x 15” inch (27.9cm x 7.6cm x 38.1cm) plastic blow-molded carrying case with handle for easy storage, safe storage, and quick organization. Package include: 3x Receiving Tube, 1x Removal Adapter, 1x Installation Adapter, 1x Screw, 1x Install Cup Adapter, 1x Forcing-screw Press, 1x Receiving Cup, 1x Installing Cup.
- ORION MOTOR TECH - We pursue outstanding quality and professional technical support. If you are not satisfied with this product or if you have any question, please feel free to let us know.
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Orion Motor Tech Master Ball Joint Press Kit & U-Joint Puller Service Tool Set 21PCS - Upper and Lower Ball Joint Removal Tool Kit for Ball Joint Service with C-Press
- EASY OPERATION: Use our 22PCS Ball Joint Press Set with multi-size adapters to effortlessly remove press-fit parts including ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm from the vehicle.
- UNIVERSAL COMPATIBILITY: This tool set works with most GM, Chevy, Ford, and Dodge 2 and 4 wheel drive pickups, vans and sport utility vehicles, or vehicles with the Dana 28, 30, 35, 44, 60 axles.
- PROFESSIONAL-GRADE DURABILITY: Built to last with heavy-duty forged carbon steel with anti-rust black-oxide finished adapters for maximum strength and longevity that resists rust and corrosion.
- ALL-IN-ONE TOOL KIT: 9x Adapters, 1x Center Rod, 1x C-Frame, 1x Install Adapter, 1x Install Cup, 1x Install Cup Adapter, 1x Receiving Cup, 3x Receiving Tubes, 1x Removal Adapter, 1x Screw, 1x Sleeve.
- PROTECTIVE CARRYING CASE: Each component is contained in a heavy-duty ABS plastic blow-molded carrying case with handle for safe storage and quick organization. If you are not satisfied with this product or if you have any questions, please feel free to let us know.
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- EASY OPERATION: Use the ORION MOTOR TECH Ball Joint Press Tool Set with 4WD Adapter to effortlessly remove press-fit parts including ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm.
- UNIVERSAL COMPATIBILITY: Fits most American domestic and imported cars and light pickup trucks with press-fit type ball joints. Includes a 4WD adapter for service on 1967 - current 1/2 and 3/4 ton 4WD vehicles with the Dana 30 or 44 front axle (found on Ford, GM, Dodge, IHC, and Jeep vehicles).
- PROFESSIONAL-GRADE DURABILITY: Constructed from heavy-duty forged steel with black-oxide finished adapters for maximum strength and longevity that resists rust and corrosion to endure years of heavy use.
- ALL-IN-ONE TOOL KIT: 3x Receiving Tubes, 1x Removal Adapter, 1x Installation Adapter, 1x Screw, 1x Install Cup Adapter, 1x Forcing-screw Press, 1x Receiving Cup, 1x Installing Cup.
- PROTECTIVE CARRYING CASE: Each component is contained in a heavy-duty plastic carrying case with a handle for safe storage and quick organization. If you are not satisfied with this product or if you have any questions, please feel free to let us know.
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AURELIO TECH 10PCs Ball Joint Press Kit & U Joint Removal Tool with 4x4 Adapters, for Most 2WD and 4WD Cars and Light Trucks
- Fit most American domestic and imported 2-wheel drive (2WD) and 4-wheel drive (4WD) cars and light pickup trucks that have press-fit type ball joints.
- Excellent for removal and installation of press-fit parts such as ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm from the vehicle.
- Allows service for 1967 thru current 1/2 and 3/4 ton 4WD vehicles having the Dana 44 front axle.
- Package include: 3x Receiving Tube, 1x Removal Adapter, 1x Installation Adapter, 1x Screw, 1x Install Cup Adapter, 1x Forcing-screw Press, 1x Receiving Cup, 1x Installing Cup.
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Astro Pneumatic Tool 7865 Ball Joint Service Tool with 4-wheel Drive Adapters
- Heavy duty forged steel tool and set is excellent for removal/installation of press-fit parts such as ball joints, universal joint and truck brake anchor pins
- Will remove rusted and corroded parts
- Set contains C-frame press, 3 receiver tubes sizes: 2-3/4”x3"", 2-1/4”x 2-1/2” & 1-3/4”x2”, installation and removing adapters
- Set also includes 4-wheel drive ball joint service kit that allows service for 1967 thru current 1/2 and 3/4 ton 4WD vehicles having the Dana 30 or 44 front axle (found on Ford, GM, Dodge, IHC and Jeep vehicles)
- Blow molded case for easy storage and transport
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Heavy Duty Ball Joint Press & U Joint Removal Tool Kit with 4wd Adapters, for Most 2WD and 4WD Cars and Light Trucks (BK)
- EASY OPERATION: The ORION MOTOR TECH Ball Joint Press Set with 4x4 Adapters effortlessly removes press-fit parts including ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm.
- UNIVERSAL COMPATIBILITY: Fits most American domestic and imported cars and light pickup trucks with press-fit type ball joints. Includes a 4WD adapter for service on 1967 - current 1/2 and 3/4 ton 4WD vehicles with the Dana 30 or 44 front axle (found on Ford, GM, Dodge, IHC, and Jeep vehicles).
- PROFESSIONAL-GRADE DURABILITY: Constructed from heavy-duty forged steel with black-oxide finished adapters for maximum strength and longevity that resists rust and corrosion to endure years of heavy use.
- ALL-IN-ONE TOOL SET: 3x Receiving Tubes, 1x Removal Adapter, 1x Installation Adapter, 1x Screw, 1x Install Cup Adapter, 1x Forcing-screw Press, 1x Receiving Cup, 1x Installing Cup.
- PROTECTIVE CARRYING CASE: Each component is contained in a heavy-duty plastic carrying case with a handle for safe storage and quick organization. If you are not satisfied with this product or if you have any questions, please feel free to let us know.
Bestseller No. 8 
Orion Motor Tech 21PCS Master Ball Joint Press | Upper and Lower Ball Joint Removal Tool | Automotive Mechanic Tool Set
- ESSENTIAL TOOL FOR BALL JOINT SERVICE - Use the ORION MOTOR TECH 22PCS Ball Joint Press Set Ball Joint Tool / Bushing Removal Tool with multi-size adapter to effortlessly remove press fit parts including ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm from the vehicle.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES - Use the ORION MOTOR TECH Ball Joint Press Set Ball Joint Tool / Bushing Removal Tool with all the receiver tubes and removing/installing adapters needed to effortlessly remove press fit parts including ball joints, U-joints, brake anchor pins, and more on most GM, Chevy, Ford, and Dodge 2 and 4 wheel drive pickups, vans and sport utility vehicles, will service perfect for vehicles having the Dana 28, 30, 35, 44, 60 axle
- PROFESSIONAL GRADE QUALITY AND DURABILITY - Off road weekend warriors, novices, and professional mechanics trust the ORION kit because ORION MOTOR TECH sources the highest quality components from around the world. Constructed from heavy-duty forged solid carbon steel with anti-rust black-oxide finish on adapters for maximum strength and longevity that resists rust and corrosion.
- CONVENIENTLY ORGANIZED IN CUSTOM MOLDED CASE - Ball joint press / bushing/ removal tool kit is enclosed inside a heavy-duty ABS plastic blow-molded carrying case with handle for easy storage, safe storage, and quick organization. Package include: 9x Adapters, 1x Center Rod, 1x C-Frame, 1x Install Adapter, 1x Install Cup, 1x Install Cup Adapter, 1x Receiving Cup, 3x Receiving Tube, 1x Removal Adapter, 1x Screw, 1x Sleeve.
- ORION MOTOR TECH - We pursue outstanding quality and professional technical support. If you are not satisfied with this product or if you have any question, please feel free to let us know.
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Orion Motor Tech 5pc Ball Joint Separator, Pitman Arm Puller, Tie Rod End Tool Set for Front End Service, Splitter Removal Kit (BL06)
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- 2. HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
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- 4. PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- 5. ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
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Orion Motor Tech 5-in-1 Ball Joint Separator, Pitman Arm Puller, Tie Rod End Tool Set for Front End Service, Splitter Removal Kit (RD06)
- ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
Last update on 2021-07-24 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-07-24 / Affiliate links / Images from Amazon Product Advertising API
